Information technology has
impacted banking operations and business substantially. It gives an
introduction to ethics, customer service, the knowledge, skills and attitude of
every banker needs to know in banking industry. Facilities such as internet
banking, ATMs, mobile banking etc. are being used for serving customers. As
banks adopt technology to meet challenges of customer service, the bank staff
has to be technically competent. The module gives the bankers to face the
challenges arising in advanced banking technology. It covers introduction electronic
banking, electronic banking in practice, security in electronic banking and
internet banking products.
- Teacher: Daw Thazin Hla